SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love the leggings it’s so nice
Bellissimo completo! molto comodo, lo consiglio
Товар отличного качества, топы маломерят, размер s подошёл девочке которая Xs носит. Лосины отлично
Fits like a glove
Perfeito. Igual a foto e o material muito bom. Chegou muito rápido, 15 dias. Consegui rastrear e não fui taxada. Recomendo.
Сел хорошо , единственное на животе великоват
Labai grazios ir kokybiskos. Nepersisviecia. Dydis atitinka. Skalbiant balta spalca nenusidazo
Хороший костюм!
Rewelacja :)
Костюм просто супер!!! :)))))) Отлично тянется и сидит на фигуре! Заниматься удобно. Стильный дизайн! Фигура в нем прекрасна! :))) Не просвечивает. Подошёл по размеру: L на размер 46 см, вес 62 кг, рост 173 см. Трек отслеживался. Очень довольна.:)))))))
Качество хорошее, можно было бы и на размер меньше взять.
ок все как в описании
м оказался большой на 42 размер. на 44 размер 170 рост будет супер смотреться
Ocen krasivij kastium prosta nerialnij.Spasiba
Товар пришёл в Красноярск через три недели. Красивый качественный комплект. Но верх оказался мал! На мои объёмы 83-63-88, рост 157 см. Размер S. Если девушка с грудью, то вообще не влезет. Мне тесноват топ. Топ без вкладок, но есть прорези, чтоб их туда положить.
Отличный костюмчик!качество хорошее!доставка быстрая!заказала S ,отлично подошёл!
Super Anzug passt sehr gur
is fine ar quikly
Great fabric and I love it. Sizes are small though I'm 1.60m 93 70 98 and both the pants and the top were tight on the waist line
На параметры 87-68-96 подошло отлично, немного топ жмёт и резинка туговата. а в целом до Караганды шёл около месяца
sieht's MEGADanke! sehr schnelle Lieferung!!
Качество хорошее, размер легинсов подошел, топ немного жмет но все в целом и хорошо
perfect
Ну я довольна! Рост 173 вес 59 ! Топ в притык, резинка туговата как и писали многие! В тазу свободна, на присяде немного сползают! Сосцы проявляться ) не возбуждайтесь дамы :))) а так мне норм! Взяла бы s (мой размер ) пришлось бы продавать)
Fits like regular size. I'm size small but I took medium and it's a little too big, but still comfortable. Next time I will take small. Very fast delivery - about 2 weeks.