SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличное качество.Полностью соответствует описанию.Приобретением очень доволен.Быстрая доставка.Спасибо! Рекомендую.....
Что сказать -- все нормально, 3 недели доставка. Будем использовать!
Мои пять копеек. Фонарь BLF A6.
good
Для Sofirn SP31 v2.0 подошел идеально. Доставка до Уфы 3 месяца
OK
Все как описано.Быстрая доставка.
OK
Брал для электронной сигарет нормально качество хорошее
доставка долгая, а так норм
Artigo bem confecionado. Boa relação preço qualidade
Buen material, todo correcto
долго шёл конечно. а так чехол супер. понравился. для фонаря led lenzer подошёл
measurements were not accurate, but good store and recommended.
Добрый день! Получил посылку с чехлом для фонаря, доставка 18 дней, упаковка хорошая, не отслеживалась. Чехол изготовлен аккуратно и качественно, строчки ровные, нитки не торчат, липучка хваткая, резинка упругая, имеется скоба для карабина, крепление на ремень двойное - не съёмное и на металлической кнопке, для быстрого снятия с пояса. Ремень можно продеть достаточно широкий (офицерская портупея - не вопрос). Идеально подходит для фонарей типа Sofirn SP32, Convoy S2 и других, длинной от 10 до 15 см. и диаметром до 3,5 см. Заказал себе ещё, для других фонарей и ножей. Рекомендую! Спасибо за внимание!
Заказ получил быстро, 19 дней, качество в норме. Хорошо
İyi ürün.Güzel paketlenmiş.Hızlı kargo
Todo ok, todo perfecto.
Delivered OK within 20 days. Well made from strong nylon.
отлично
Отличный чехол, качественно сшит нитки нигде не торчат. Чтобы застегнуть кнопку нужно приложить усилие. В общем брать можно.
Item received as advertised. Product quality not bad worth to buy.
ок
Чехол хороший, можно заказывать. Единственное, заклёпка внутри чехла, она не выступает, как здесь было сказано, она утоплена в материал, но всё равно, вполне возможно может поцарапать фонарик. Это нужно учитывать. Слегка воняет, не не сильно.
para la YStart LK5016 esta justa. parece de buena calidad. satisfecho