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Shiatsu Cervical Back and Neck Massager Shawl Electric Roller Heat Device Manual China Home Car Massage Machine

89 reviews
100% of buyers enjoyed this product! 4897 orders
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Item Type:
Massage & Relaxation
Brand Name:
colourfulcat
Size:
Medium
Model Number:
massage cape 0082
Material:
Cotton, ABS
Application:
Body
item type:
massage & relaxation
is_customized:
yes
packing list:
product Certificate of conformity
Instructions sending method:
Station letter or mail
massage application 1:
neck massage
massage application 2:
back massage
massage application 3:
waist massage
massage application 4:
leg massage
massage application 5:
body massage
color:
Beige

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.myhealthshop.co

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

89 reviews
100% of buyers enjoyed this product!
5 stars
(89)
4 stars
(0)
3 stars
(0)
2 stars
(0)
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Buyer
Review
verifed buyer
14 Jan 2019 06:09

Great quality product! I've been using it every day since receiving, and my neck/shoulders feel so much better.

verifed buyer
14 Jan 2019 03:28

very good massager good qulty

verifed buyer
13 Jan 2019 16:26

super vu en magasin en france pour 80€ (nature et découverte)

verifed buyer
13 Jan 2019 13:16

Суууууууупер массажер, доставка через неделю, заказывали в подарок на Новый год, волновалась что не успеет, но пришел через неделю! Хорошо проминает все тело, как будто кто-то очень сильный делает массаж. Обязательно закажу и себе такой.

verifed buyer
13 Jan 2019 08:15

Делала два заказа один в Украину на подарок а второй купила себе. В Украину товар так и не пришел но деньги вернули. За то что деньги вернули ставлю 5 звезд.

verifed buyer
13 Jan 2019 08:11

Присоединяюсь ко всем положительным отзывам. Классная штука!!! Доставка была долгой 2 месяца. За 4 дня перед концом защиты отправила просьбу на продление защиты на 30 дней. 3 раза просила. Продавец не продлил и не разу не ответил на просьбу. На сообщения вообще не отвечал. Такое первый раз за много лет покупок на Али. После открытия спора просьбу на возврат денег продавец отменил и написал что заказ в пути. Только через две недели после закрытия заказа я получила мою посылку. Что сказать, товар хороший а продавцу надо быть более внимательным к своим покупателям. 5 звезд за то что получила и все работает.

verifed buyer
13 Jan 2019 07:07

Делаем уже второй заказ у данного продавца. Первым заказом остались очень довольны. В этот раз продавец быстро обработал и отправил заказ. Но в процессе доставки транспортная компания потеряла заказ. Очень обидно, учитывая что заказывали как подарок к Нового году. Продавец любезно согласился вернуть оплату. За оперативность и честность ставим 5 звезд.

verifed buyer
13 Jan 2019 03:25

Неожиданно хорошая штука. Спасибо, Дед Мороз.

verifed buyer
13 Jan 2019 01:30

Быстрая доставка 08.01.19 оплачено -12.01.19 получено . 3 режима скорости. Разминает хорошо . Рекомендую .

verifed buyer
13 Jan 2019 01:28

OK

verifed buyer
13 Jan 2019 00:50

Массажер хороший, покупался для мамы - она довольна. Продавец общительный, отправил быстро товар, но на почте были какие-то косяки, поэтому посылочка блуждала 2 месяца, но была любезно продлена защита покупателя. В общем, все отлично, к работе массажера нареканий нет

verifed buyer
12 Jan 2019 21:02

очень классный аппарат! как ручной массаж

verifed buyer
12 Jan 2019 12:49

Быстрая доставка, качественный товар! Спасибо!

verifed buyer
12 Jan 2019 12:48

Через 4 дня у меня дома курьеров чудо массажёр

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