SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
отличные резинки, без дефектов, в работе не проверяла, потом дополню отзыв. доставка за 3 дня в Москву - это супер!
El Producto se siente de calidad, eficiente.
Agora só com o uso vou perceber se são resistentes
Muito bom produto.
muito bom o produto
Thank you
быстрая доставка, резиночки уже в работе, спасибо!
italy. very fast,quality is ok
Товар пришел очень быстро за 6 дней. Доставка курьером. Соответствует описанию, запаха нет. На вид отличный товар, в деле пока не использовала. С продавцом не общалась, не было необходимости. Отслеживание было не достоверным, заказ уже получила, а на сайте он висел, как на складе в Москве. Через 4 дня от отправки пришло смс с просьбой подтвердить заказ, было не понятно зачем, не подтверждала. Все пришло. Продавцу спасибо. Рекомендую.
отличные ленты за свои деньги! кому хочется попробовать что это вообще такое-берите, не пожалеете. если же заниматься на проф уровне и ежедневно- то конечно лучше брать ленты с напылением. потому что эти на вспотевшее тело прилипают.
great store, fast shipping
super rápida la entrega solo duro 20 días en llegar, material adecuado, resistencias adecuadas. muy contenta con las bandas elásticas
No las he provado aún pero por el precio que es tener el pac de 4 esta muy bien, lo recomiendo.
Хорошие резинки. Не воняет. Все как в описании.
Доставка в Киевскую область меньше двух недель. Пока все устраивает.
Delivered in 10 days!!! it was so fast! so far looks like a good quality!!! have tried them 3 times with amazing results! thank you :D
Товар хороший, продавца рекомендую
Хорошие эспандеры.
Quality enoguh.
thanks friend
Прекрасные резинки. Все разной толщины и степени натяжения. Можно подобрать упражнения для любого уровня подготовки. Продавец положил подарок- кольцо-держатель для мобильного телефона. Товар и продавца рекомендую.
пришло то, что и заказывали. экспандеры для фитнеса из латекса/ резины. мешочек в подарок был. цена отличная
Fiel a descrição do anúncio, chegou com 22 dias de comprado.
Ещё не пользовалась, но на вид супер!
все в наборе и мешочек для хранения