We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Сумка хорошего качества, но как дорожная маловата
little bit smells Good quality Good looking
очень довольна. быстро доставлена . соответствует описанию. рекомендую продавца.
Peitä teksti heijastintarralla.
Все как на фото. Доставка курьером «в руки», что порадовало! Износостойкость покажет время. Продавца и товар советую.
perfect for school, good size for small kids. thank you!
honestly, I was skeptical about ordering this, but I highly recommend it! theres no hardness to the bottom, so I'm debating putting cardboard and sewing a very small lining in myself (but this is personal preference and the bag seems very sturdy as it is). perfect size for someone not wanting a full sized duffel to lug around but wants to bring extra shoes and their gym supplies. It only took about a week to make it to Houston Texas. I highly recommend it and will update as i get more use out of it! I didn't communicate but the tracking was very detailed and told me as soon as it was delivered.
Отличная сумка! беру уже третью, так как первую утащила жена, вторую сын =)
A little smaller than I expected, if you order this please check the size, but very well build qualitiy, I am very happy and can recommend this product.
Сумка нормальная. Кое-где неаккуратные швы, но снаружи нормальная. Материал не тряпка, скорее всего водоотталкивающий. Нет внутреннего кармана - это минус конечно. Немного пахнет типичным запахом сумки с Алиэкспресс. Шла около трёх недель, зато привезли на дом.
Общее впечатление - очень неплохая сумка. Швы ровные, довольно плотная материя, молнии не заедают. Был небольшой запах, но за ночь на балконе выветрился. Для бассейна вполне неплохой вариант.
Good thing, but smells bad. But I think it could be good after laundry.