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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Красивый цвет. Переливается на свету. Соответствует описанию. Аллергию не вызвало
All items arrived and looks great. I’ll be buying more from this store
Jestem zachwycona jak zawsze to pewnie nie ostatni zakup, jedynie długi okres wysyłki niestety
Нормально, но на мой вкус блёстки в хайлайтере крупноваты
מגניב!!!!!!!!!
Хороший хайлайтер. Много блесток, очень яркие, держатся очень сильно на коже, нужно совсем чуть чуть.
I love it! I love it! I love it!
то что заказывали
просто обалденный, всё супер
шла долго. Цвет нежно розовый
просто вау
Love it.
It looks cool
Качество как у дорогого! Спасибо продавцу за волшебное средство)
пигментация просто супер! в магазинах такого качества будет стоить немеряно! очень нравится!
1000 звезд самый крутой блеск
Дошёл за месяц. Все хорошо упаковано, не помялось и не разбилось в пути. Запах у хайлайтера очень приятноый, напоминает бамбуковые духи. По текстуре очень мягкий и экономен в использовании. На свету очень красиво блестит. Обязательно закажу ещё)))
Merci je l'ai reçu j'adore c'est super jolie
приятный нежный аромат. ровно ложится. шелковистая текстура
Пришло быстро, нужного цвета, который полностью соответствует картинке. Консистенция умеренно густая, держится на базе отлично.
Доставка до Москвы чуть больше месяца. Упаковано отлично! Запах обалденный, текстура средства такая мягкая и нежная, что словами не передать!!! Блестит нереально красиво! Продавцу огромное спасибо!
Хороший продукт.
very good product
Excelente
looks gorgeous it's a bit oily but it stays for a long time. mostly made of glitter with some pigmented oil but looks really cute on the skin!