SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good.
174cm tall and about 70KG. Should have got a medium. Large still good but if ordering again will get M
Материал приятен! Коротковаты чуток на 160 мои! За 500 р пойдёт!
Супер леггинсы
had size xl(uk size 12/14) before and as i lost weight decided to get smaller size and different shade. these were definitely smaller everywhere. . i would be happier if they were longer by 3cm;
Little big but it’s okay ... recommend
Ordered already others. Super nice. Perfect for EU 38 or M
السروال لا يتمدد لكن الخامة كويسة the pants doesn’t stretch but the fabric is fine .. recommend
warm and comfortable
Офигенские!!! Швы ровные, прошиты качественно, сидят отлично, размер соответствует реальности. Пришли за 1,5 месяца в МО. С продавцом не общалась.
хороший товар
Attention taille serré à la taille moins au fesser sinon contente
Очень большие, на s не похоже
Bought already grey but bigger. Really nice.
Немного ошиблась с размером. На мой 48 низ и рост 160 размер L оказался большой. По качеству претензий нет, заказываю уже второй раз
Dostawa bardzo szybka... Spodziewałam się trochę innego materiały ale ogólnie są spoko :)
esta lindo. un poco delgado
Szybka wysyłka oraz dostawa. Leginsy super używam ich na siłowni, bardzo wygodne, przyjemny materiał, zamawiałam rozmiar taki jaki noszę na co dzień, mam 171 wzrostu. Polecam gorąco
По фото думала что они трикотажные, на мой 42 размер S очень большой. Смотрятся неплохо, если были бы по размеру, было бы вообще замечательно
Товар пришёл в срок! С размером угадали, качество материала норм, без брака. Продавца рекомендую
хорошие за свои деньги , для спортзала самое то , на рост 178 и бедра 90 s сели идеально , только в щиколотке узковаты . товар шел очень долго , два месяца
Лосины ооочень классные. Ткань приятная. Размер подошёл. Посылка отслеживалась, и пришло достаточно быстро. Рекомендую!
на размер s очень велики. самый маленький размер смело можно брать на 44 размер
Very fast delivery. Leggings are beautiful ... I have them unfortunately big, I ordered a size M and I would need a size S, so here is the European label, no Chinese .....
todo perfecto, tal y como se indica