We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it! Thanks
fast shipping, the product I started using it, as first feeling it looks good to me, try it for more time, thanks
very fast,quality is good
не пришло, но вернули деньги.
это находка! заказываю уже много раз. эссенция раны залечивает, увлажняет, морщины разглаживает, лицо омолаживает. безвредна даже детям.
ьыстро и аккуратно. рекомендую продавца
заказал второй раз. жена говорит хорошая штука.
Заказываю второй раз, сыворотка просто супер
Thank you
very fast,quality is good
arrivato prima del previsto grazie venditore
Отправили быстро!Доставка 20 дней до РБ,отлично!Упаковано супер,ничего не повредилось.Продавцу Спасибо!
упаковка не повреждённая,шло два месяца,допишу когда попробую .
Delivery - very fast, 7 days +++++ Quality is excellent ++++++ Thank you!
Сыворотка просто супер! увлажняет и разглаживания морщинки,кожа словно оживает.Спасибо за быструю отправку.
thank you store
спасибо
пришол раньше срока.спасибо.упакован хорошо. Ещё не испробовала
llego en excelente estado...ahora a probarlo...espero cumpla las expectativas.
Спасибо, все отлично! товаром очень довольна, в дороге не прольется- закупорена как зеленка, доставка отслеживалось
Never recieved the product nut it wasn’t the fould of the store. I recieved a full refund and the communication with the seller was perfect.
Безумно долгая доставка. 3 месяца! Трек уже был подан на спор и спор выиграл. И вот наконец то пришёл...... Ужасно долго! Больше вряд ли буду делать заказ у этого продовца. Трек не отслеживался, т. к. Отправитель выбрал такую доставку. Сэкономил короче.
До Иркутской области заказ шел 32 дня. Коробочка не помята. Содержимое целое и соответствует описанию. Моей сухой и "придирчивой" коже это средство понравилось))) (аллергии, раздражения нет). Увлажняет хорошо. Об остальном говорить рано, пользуюсь недавно))). Продавцу спасибо большое.
Quality Product - Good Price
Produto chegou antes do prazo informado pelo vendedor.