SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A!
Спасибо! Всё получил! Упакована все отлично. В действии пока не пробовал.
Ok.
Fast arrived.
Такой маленький...Но расход действительно небольшой.Выжгло нижнюю часть слизистой-восстановилось за сутки.Отбеливает посредством снятия верхнего слоя эмали.Эффект есть небольшой.
отличное качество
Fast Shipping.... Highly Recomended..
Produkt przyszedł po około 3 tygodniach. Pudełko nie naruszone z oryginalnym qkodem który przerzuca na oryginalna stronę. Jeszcze nie testowane. Zaraz po użyciu wystawie dodatkowa opinię
Ok
perfect exactly like picture!!! got 2 lots because they are amazing thank you sooooo much, didn't think my teeth were discoloured until I used this!!!!!!! Thanks AliExpress you are the best !!!!!!!!!! :):):):):)
Доставка 25 дней. , все как в описании. Продавца рекомендую!
Does the magic
Жидкость водянистая, прозрачная, не имеет ярко-выраженного запаха. Расход очень маленький, буквально пару капель хватило на обработку 6 зубов. После применения эмаль не повредилась, чувствительность зубов не выросла, всё отлично. Эффект достигнут с первого применения. Средство однозначно помогает, и при этом не портит зубы, я не почувствовала никаких изменений. Ультразвуковую чистку я делаю с периодичностью раз в полгода. Такую буду повторять с интервалом 1 раз в месяц, не чаще. Для того что бы эффект белых зубов, радовал вас дольше, нужно всего лишь: - не курить - меньше употреблять пищу, которая обладает красящими свойствами.
заказ не получила, но деньги вернули
Good parcel. Very good result also. I would recomend.
good
вроде работает
Оценить качество товара у меня не было возможности-заказ так и не пришел((( очень жаль,т.к ждала. Но продавец мега классный,отвечал на мои сообщения, сам предложил мне открыть спор. Деньги вернули в полном размере. Спасибо! Я просто закажу ещё. Надеюсь,в этот раз мне повезёт)
как на фото, после применения своя эмаль стала чуть шершавой, может на тон светлее.(временно). темные пятна- да убирает. спасибо продавцу.
Ordered on the 27/12/28 and received on the 16/01/19 in Dublin. Item perfectly packaged and brand new. Thank you.
Товар пришел пока не пробовали, позже дополню отзыв.
Шло долго около 1,5 месяцев. Но благополучно получил. Качество упаковки отличное. Полный набор. )) даже ватные палочки положили)... инструкция на англ!)
este producto es magia!!!! el primer uso me quito toda la cal que tenia dentro los dientes... no se si es bueno o malo para los dientes.. pero funciona!!!! es acido y hay que tener cuidado con las encias
Received in 35 days. Looks as described. Will post further review after usage.
very fast arrived, high quality product on best price , Thank you A+++++