We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Все четко и оперативно, заказываю не первый раз, все подругам нравится, эффект есть.
все получила, подругам очень нравиться, заказываю не первый раз.
всё пришло целое, пока не пользовалась.
thank you store for the fast shipping and excellent product it's really work this is not the first time I use it thanks again
Received faster than expected
todo llegó bien algunos productos golpeados
me encantan ya mas de 3 pedidos y nunca me han quedado mal los recomiendo ampliamente!!
la entrega fue super rápida
Chegou tudo certo
producto exacto al que se presenta en la página pedido entregado a tiempo recomiendo vendedor
excellent
Arrivato un po' in ritardo, ma venditore molto disponibile ad allungare la protezione. Non ancora provato
Заказывала у этого продавца уже второй раз, но в этот раз не повезло. Посылка где-то потерялась на просторах нашей страны. Продавец любезно вернул деньги.
Качественно запаковано трек не отслеживается
I tried one ... It was very effective. Thank you!
Rápido eficas
Очень долгая доставка, уже думала, что придется спор открывать по истечении срока, но вроде пришло - месяца два прошло.
Super fast!
Best store!!
produto recebido com sucesso! chegou em menos de 1 mês, muito bem embalado, vendedor super atencioso. Recomendo a compra.
Tudo certo
Хорошая маска. Одного пакетика достаточно на лицо
Primera vez que probaré este producto. Viene una cantidad suficiente
круть, что то есть, угри убираем моленько, но эфект есть))
Маска не эффективная,лицо отпарила,одни волоски с лица вырвало.Маски шли 2 месяца.