




We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi quality soap recommended
good
Perfect, Thank you
заказ шёл 2 месяца. мыло с ярким фруктовым запахом, хорошо мылиться, не сушит кожу.
Recomendo a todos o vendedor.Agora se for pensar em comprar pra vender... mude de ideia pois por causa dos Correios do meus País... somente 1 chegou intacto .. Não sei oque fizeram com o pacote.. mas chegou bastante amassado. Quando for enviar para o Brasil, peçam para o vendedor colocar proteção extra pois não têm nenhum respeito com os nossos produtos. Obrigado!
IT smels good and its making my skin soft
Great soap... very recommended.
I thought I would get 10 boxes with 2 soaps each. But there were 5 boxes with 2 soaps. He had misunderstood. But the product arrived fast and with no fees. Thank you
C est le deuxième que je commande. Tjrs satisfaite. Merci
everything is good..came in good condition..thank you
thank you so much frnd.my 2nd order.verry good soap.nice smell.
thank you so much
article reçu il reste à testé
صابون تبييض البشرة جميلة جدا
I
fast delivery store recommend soap good smell thank you
Recebi o produto corretamente e dentro do prazo, testei o produto e é muito bom, estou satisfeita com o vendedor e com o produto.
this is my send order..i liked the soap
second time ordering..but this time..shipping went longer ..ordered 03 Jan' -- received 21Febr'2019
Is goed
Хорошо очищает, отлично пенится. Пахнет цитрусовыми. Продавец отправлял товар месяц или полтора, судя по треку.
el producto llego en perfecto estado, lo único malo es que tardó más del tiempo de protección
Good
livraison long. savon efficace. MERCI
Delivery was not as fast, but soap smells good and feels clean!