We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
as always perfect sending on time. it is a good company.
товар получил спасибо! заходите в общий чат покупателей алиэкспресс загуглите сайт commfort.net там скачайте клиент чата при установке вводите адрес сервера commfort.net если с телефона то на маркете есть приложение - commfort chat
The goods were delivered in order and very quickly.
Вроде подсушивает.
спасибо большое!!!
пахнет обычным мылом, хорошо сушит. какого-то супер видимого эффекта не замечено
very good
wszystko zgodnie z opisem polecam sprzedawcę dziękuję bardzo :-)
excellent soap for skin problems.
good soap for acne. fast shipment.
wszystko ok, paczka dotarła ekspresowo.
Мыло помогает, но тело начинает пахнуть серой(
Благодарю за доставленное мыло.Надеюсь,оно мне подойдет.
Thanks
ordered 17.07 received 06.09 thanks
Спосибо за быструю отправку.Еще не пробывали.Позже напишу.
fidèle à la description on verra après essai de ce savon
Очень быстрая доставка
2 de bestelling zeer tevreden
aún no lo pruebo. tardo un poco más en llegar pero todo bien. cobro de impuestos de El Salvador, $3.50. pero no sé si porque compre 6 pero por si las dudas. quedan informados
si conforme , se recomienda
Good product
мыло действительно помогает. очень хороший результат. покупали у нас шампунь Eucerin но от мыло двойной эффект.
Great!
livraison très rapide ! pas encore testé cette marque les autres marques marchent déjà très bien contre le psoriasis. A suivre