SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good
OK
Отличные резинки.
Отличный продавец! Буду заказывать ещё.
заказывал жене. жена довольна. сам тоже пользуюсь, качаю трицепс и бицуху
очень хорошие, плотные
Резинка пришла раньше, чем ожидалось. Такая же как и на фото, соответствует описанию. Тугая. Надеюсь не порвется. Мне нравится. Спасибо продавцу.
Доставка 25 дней. Резинку попробуем в деле. Заказывала зеленую, порвалась через полгода.
This is the second time I've ordered from this store, à bunch of bands, very fast delivery, 8 days in Israel, all is great, my wife is a personal trainer and she says these bands are good, solid and good quality.
Tardo 2 meses y unos dias en llegar, pense que no llegarian porque no pude rastrear el pedido, solo su salida de china. Me encantaron pedi medium, heavy y X-heavy. Super resistentes.
Good service from Seller and short time to receive it.
Ранее уже заказывала у этого продавца набор из 3 резинок. Красная порвалась, пришлось заказать новую.
Резинки огонь!!! Жопа горит) пришли очень быстро! Не первый раз заказываю у этого продавца!!! Не пожалеете!
Gpod product. Can't wait to use it
great! Thanks
Мне очень понравилась резинка , спасибо продавцу быстро ответил на мои вопросы , резинка отлично тянется , тренироваться дома самое то
Slow delivery. This is the second time I purchase this brand (I lost the first one). I do not think this can be considered Extra Heavy... For some reason I can stretch it a lot and I have to stop because I am worry that it can break. I wanted to save some money but honestly, I rather buy one in the store and be less worried about the quality. Believe me, it is not funny when you break one of these.
all's good, fast delivery!
I'm satisfied and fast shipping
взяла синюю среднюю, ту что 30 см и чуть тольше) отлично!!! очень понравилась, закажу еще чуть позже чёрную пожестче) удобно брать нс работу чтоб не засиживаться))
заказываю второй раз. хорошие резинки, берегите их от холода, а так все усилия выдерживают
беру не в первый раз. очень нравится
Очень быстрая доставка . Заказываю уже третьей раз .очень довольна. Спасибо продавцу .
очень плотная
llegó en mucho menor tiempo del esperado.