We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
:)
Полное соответствие. Спасибо!
Excelentes cremas, gracias
Пришло быстро. маленькие баночки, приятный нерезкий запах. Спасибо!
пришли быстро в деле не пробовала запах понравился.
Llego tal cual ya antes lo habia usado para tratar temas de acné y me fue muy bien
!!!
отличный бальзам пахнет приятней звездочки
good
Хороший магазин доставка долгая всем советую этот магазин всей команде СПАСИБО!!!!!!!!!!!!!!!
Товар соответствует описанию, заказываем не в первый раз. Этот бальзам отличается от того что продают в наших аптеках. Он намного лучше. Посылка не отслеживается но всегда доходит. Нашел в почтовом ящике. Продавца рекомендую...
Спасибо продавцу. Доставка две недели.
Tardó tres,eses en llegar
envío larguísimo
Спасибо!!! Рекомендую продавца и товар! Не отслеживалась, было написано- находится в сортировке, приятная неожиданность , пришло в срок. В обычном пакетике, всё в порядке,баночки открываются легко. Запах не той "звёздочки",что у нас , больше эвкалиптовый, нормально.действие не пробовали пока, позднее оценим. с продавцом не общалась-нет необходимости, всё хорошо!
ок
really happy with product accurate description fast shipping. thank you store
진짜 귀여워요!! 휴대하기 편해요!!! 귀여워요~~♡ 나름 편리하게 사용할 수 있을거 같습니다 ^_^ 많이 파세요~
too long but i have it
огромное спасибо!! Заказ пришел быстро, очень хороший бальзам, обезболивает ,,,
Bardzo dobry produkt na ból głowy oraz nrrwobóle. Gorąco polecam
Maść ma ten zapach sprzed lat . Polecam sprzedawcę.
ottimo prodotto
No creí que fueran tan pequeñas
zamówienie przyszło miesiac po terminie. No i nie jest ta sama maść co kiedyś. Śmierdzi trochę plastikiem. Z ciekawości w sumie wydałem całe 3 zł. :)