SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Health Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.myhealthshop.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Супер
Норм
Все супер!!!
Доставка из Российского склада в течении дней курьером до двери. Ремни выполнены из высококачественного латекса, полностью отсутствует неприятный химический запах. Моим выбором было три резинки разной толщины. Зеленая: длинна - 208 см, ширина - 4.5 см, толщина - 0.45 мм., сопротивление- 50-125 LB. Фиолетовая: длинна - 208 см, ширина - 3.2 см, толщина - 0.45 мм., сопротивление- 35-85 LB. Красная: длинна - 208 см, ширина - 1.3 см, толщина - 0.45 мм., сопротивление- 10-35 LB. Все резинки прекрасно выдержали вес мужа в 76 кг. Очень удобно с ними делать упражнения на турниках. Помогает разработать почти всю группу мышц. Прекрасно справляется со своими функциями.
Дошло быстро. Товар соответствует описанию. Продавца рекомендуют.
All right, the price could be a little lower. I have red rubber from other vendors, but this one is a little thinner.
Качество отличное. Упруго-эластичная латексная петля. Продавец молодец. Рекомендую и товар и продавца. Куплю ещё здесь помощнее петли.
Быстрая доставка. Резина лучше чем Демикс со спорт мастера за 999р. Продавец общительный. Советую брать.
прийшов товар вчасно, дефектів немає, в роботі хороший. рекомендую
Item as described. Good quality.
Buen producto buena calidad ahora a probarlo
Buen producto, buena calidad
ok
Good quality. Very fast delivery.
качественная резинка. для разминок самое то.
Отлично. Продавца советую для покупок
Дошло за 3 недели до Архангельской области. Товар соответствует описанию.
Попросил продавца прислать по скорее, в подарок надо было , результат - 15 дней до Новосибирска из Китая, быстро ! резина отличная ! спасибо !
хороший эспандер
Отличная резиновая петля, резина хорошо тянется, нет неприятного запаха. Удобно брать с собой для поддержания формы. Железо она не заменяет, но хорошо дополняет.
it's great. stretches well
хорошая тугая резинка.
хороший товар,сопротивление средние,для разминки или лёгкой тренеровки самое то.до РБ Гомельская обл,28 дне
Отлично
резинка хорошая. не пахнет. плотная.